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2019 Webinar Schedule

January 7 @ 8:00 am - 5:00 pm

1/10/2019        HIPAA Review – Risks, Strategies, Trends & Data Privacy Breaches

Robert W. Markette, Jr., Hall, Render, Killian, Heath & Lyman, P.C.

 

1/17/2019        Aligning Home-Based Palliative Care Services: Latest Trends, Insight & Data

Gloria Turner, Turner Healthcare Consulting

 

1/24/2019        World-Class Service Excellence: 90 Ideas in 90 Minutes!

Susan Keane Baker

 

1/31/2019        New Volunteer Manager Series:

Common Challenges & FAQs for New Hospice Volunteer Managers

Gary Gardia, Gary Gardia, Inc.

 

2/7/2019          Conducting Mock Surveys to Assess Survey Readiness

Sharon Litwin, 5 Star Consultants, LLC

 

2/14/2019        New Volunteer Manager Series:

Establishing Priorities When Volunteer Managers Wear Multiple Hats

Gary Gardia, Gary Gardia, Inc.

 

2/21/2019        Creating a Compliant & Compelling Presentation for NCOs, ACOs & Hospitals

Gloria Turner, Turner Healthcare Consulting

 

2/28/2019        New Volunteer Manager Series:

Getting & Keeping Volunteers: The Ongoing Recruitment Dilemma

Gary Gardia, Gary Gardia, Inc.

 

3/7/2019          Marketing Effectively: How to Measure & Evaluate This Critical Role

Kathy Ahearn, Ahearn Advisement Partners

 

3/14/2019        Working with PEPPER Reports

Melissa Abbott, 5 Star Consultants, LLC

 

3/21/2019        Conditions of Participation Series:

Overview & Patient Rights

Sharon Litwin, 5 Star Consultants, LLC

 

3/28/2019        Top 25 HR Mistakes & How to Prevent Them

Robert W. Markette, Jr., Hall, Render, Killian, Heath & Lyman, P.C.                                         

 

4/4/2019          Conditions of Participation Series:

Care Planning & Coordination of Services

Sharon Litwin, 5 Star Consultants, LLC

 

4/11/2019        Hospice Audit Success Stories – Preparing for Government Audits & Latest Trends

Karla Hutton Pinkerton, Reinhart Attorneys at Law

 

4/18/2019        Conditions of Participation Series:

Infection Control & QAPI

Sharon Litwin, 5 Star Consultants, LLC

 

4/25/2019        Post-Acute Care: Preferred Provider Networks Offering Value-Based Care

Kathy Ahearn, Ahearn Advisement Partners

 

5/2/2019          Conditions of Participation Series:

Emergency Preparedness, Compliance & Clinical Records

Sharon Litwin, 5 Star Consultants, LLC

 

5/9/2019          HIPAA Compliance for Email & Text Messaging:
Communicating with Patients, Providers & Peers

                        Nancy Flynn, The ePolicy Institute™

 

5/16/2019        Agency Success & Leadership Excellence Series:

Motivating People for Success

Larry Prince, Prince Health, LLC

 

5/23/2019        Agency Success & Leadership Excellence Series:

Using Accountability to Boost Performance

Larry Prince, Prince Health, LLC

 

5/30/2019        Effectively Managing Hospice Live Discharges Part 1:
Measuring, Monitoring, Guidelines & Regulations

Kathy Ahearn, Ahearn Advisement Partners

 

6/6/2019          Effectively Managing Hospice Live Discharges Part 2:
Eligibility Assessment, Documentation, Discharge Planning & the Care Continuum

Kathy Ahearn, Ahearn Advisement Partners

 

6/13/2019        Agency Success & Leadership Excellence Series:

Hire Well, Live WellTM– Minimizing Turnover & Maximizing Productivity

Larry Prince, Prince Health, LLC

 

6/18/2019        How to Develop & Implement a Palliative Care Program

Tuesday          Gloria Turner, Turner Healthcare Consulting

 

6/20/2019        False Claims Act: Fraud & Abuse Update

Robert W. Markette, Jr., Hall, Render, Killian, Heath & Lyman, P.C.

 

6/27/2019        Boundaries, Burnout & Compassion Fatigue: Developing Professional & Personal Resilience

Gary Gardia, Gary Gardia, Inc.

 

7/9/2019          Partnership Series:

Tuesday          Building Strong & Compliant Skilled-Nursing Partnerships

Gloria Turner, Turner Healthcare Consulting

 

7/11/2019        The IDG Meeting: It Takes a Special Skill Set

Gary Gardia, Gary Gardia, Inc.

 

7/18/2019        Partnership Series:

Building Strong & Compliant Hospital Partnerships

Gloria Turner, Turner Healthcare Consulting

 

7/25/2019        Hospice Billing Series:

Eligibility Requirements & Notice of Election

Melinda Gaboury, Healthcare Provider Solutions, Inc.

 

8/1/2019          Partnership Series:

Building Strong & Compliant Assisted-Living Partnerships

Gloria Turner, Turner Healthcare Consulting

 

8/8/2019          Managing Risk Without Sacrificing Creativity: Challenges Facing Volunteer Managers

Gary Gardia, Gary Gardia, Inc.

 

8/15/2019        Hospice Billing Series:

Details of Medicare Claims Processing

Melinda Gaboury, Healthcare Provider Solutions, Inc.

 

8/22/2019        What Every Hospice & Home Care Provider Should Know About Electronic Protected
Health Information & Paper-Based Medical Records

                        Nancy Flynn, The ePolicy Institute™

 

8/27/2019        Hospice 2020 Final Payment Rule & Quality Update

Tuesday          Melinda Gaboury, Healthcare Provider Solutions, Inc.

 

9/5/2019          Avoiding the Top Five Survey Deficiencies

Robert W. Markette, Jr., Hall, Render, Killian, Heath & Lyman, P.C.

 

9/10/2019        Hospice Billing Series:

Tuesday          Face-to-Face, Hospice CAP & Palliative Care

Melinda Gaboury, Healthcare Provider Solutions, Inc.

 

9/19/2019        How to Assess Suicidal Ideations & Interventions

Gary Gardia, Gary Gardia, Inc.

 

9/24/2019        Disaster Recovery & Business Continuity

Tuesday          Ricky Smith, Innovative Business Technologies

 

9/26/2019        Compliance Series for Non-Clinical Staff:

Compliance for Hospice Bereavement Staff

Gary Gardia, Gary Gardia, Inc.

 

10/3/2019        How to Soothe, Smooth & Improve Difficult People

Susan Keane Baker

 

10/10/2019      Compliance Series for Non-Clinical Staff:

Compliance for Hospice Volunteer Staff

Gary Gardia, Gary Gardia, Inc.

 

10/17/2019      How to Build an Effective, High-Functioning Leadership Team

Kathy Ahearn, Ahearn Advisement Partners

 

10/24/2019      Compliance Series for Non-Clinical Staff:

Compliance for Hospice Social Workers & Chaplains

Gary Gardia, Gary Gardia, Inc.

 

10/31/2019      Avoiding the Top 10 Legal & Compliance Mistakes of Email, Social Media &
Other Electronic Communication Tools

Nancy Flynn, The ePolicy Institute™

 

11/5/2019        Hospice Compare & HEART Updates: Improving Agency Service Quality

Tuesday          Melinda Gaboury, Healthcare Provider Solutions, Inc.

 

11/7/2019        Social Worker & Chaplain Series:

Psychosocial & Spiritual Acuity Implications for Social Workers & Chaplains

Gary Gardia, Gary Gardia, Inc.

 

11/14/2019      The Journey of Being Remembered:

Legacy & Memory Making for Children, Families & Caregivers

Jill Wegener, Blythedale Children’s Hospital

 

11/19/2019      Hospice & Veterans – Special Considerations for the Heroes Among Us

Tuesday          Gloria Turner, Turner Healthcare Consulting

 

11/21/2019      Social Worker & Chaplain Series:

Psychosocial & Spiritual Aspects of Pain & Suffering In-Depth

Gary Gardia, Gary Gardia, Inc.

 

12/5/2019        Social Worker & Chaplain Series:

Psychological & Spiritual Distress: A Call for Immediate & Skillful Intervention

Gary Gardia, Gary Gardia, Inc.

 

12/10/2019      Creating a Successful Hospice Competency Program

Tuesday          Melissa Abbott, 5 Star Consultants, LLC

 

12/12/2019      Are Your Requirements Scaring Off New Volunteers?
Ideas for Streamlining Your Onboarding Process

Gary Gardia, Gary Gardia, Inc.

 

12/19/2019      CAHPS Hospice Survey – Best Practices for Improving Scores

Melinda Gaboury, Healthcare Provider Solutions, Inc.

 

New Volunteer Manager Series:

Gary Gardia, Gary Gardia, Inc.

 

1/31/2019        Common Challenges & FAQs for New Hospice Volunteer Managers

2/14/2019        Establishing Priorities When Volunteer Managers Wear Multiple Hats

2/28/2019        Getting & Keeping Volunteers: The Ongoing Recruitment Dilemma

 

Conditions of Participation Series:

Sharon Litwin, 5 Star Consultants, LLC

 

3/21/2019        Overview & Patient Rights

4/4/2019          Care Planning & Coordination of Services

4/18/2019        Infection Control & QAPI

5/2/2019          Emergency Preparedness, Compliance & Clinical Records

 

Agency Success & Leadership Excellence Series:

Larry Prince, Prince Health, LLC

 

5/16/2019        Motivating People for Success

5/23/2019        Using Accountability to Boost Performance

6/13/2019        Hire Well, Live WellTM– Minimizing Turnover & Maximizing Productivity

 

Partnership Series:

Gloria Turner, Turner Healthcare Consulting

 

7/9/2019          Building Strong & Compliant Skilled-Nursing Partnerships

7/18/2019        Building Strong & Compliant Hospital Partnerships

8/1/2019          Building Strong & Compliant Assisted-Living Partnerships

 

Hospice Billing Series:

Melinda Gaboury, Healthcare Provider Solutions, Inc.

 

7/25/2019        Eligibility Requirements & Notice of Election

8/15/2019        Details of Medicare Claims Processing

9/10/2019        Face-to-Face, Hospice CAP & Palliative Care

 

Compliance Series for Non-Clinical Staff:

Gary Gardia, Gary Gardia, Inc.

 

9/26/2019        Compliance for Hospice Bereavement Staff

10/10/2019      Compliance for Hospice Volunteer Staff

10/24/2019      Compliance for Hospice Social Workers & Chaplains

 

Social Worker & Chaplain Series:

Gary Gardia, Gary Gardia, Inc.

 

11/7/2019        Psychosocial & Spiritual Acuity Implications for Social Workers & Chaplains

11/21/2019      Psychosocial & Spiritual Aspects of Pain & Suffering In-Depth

12/5/2019        Psychological & Spiritual Distress: A Call for Immediate & Skillful Intervention

Details

Date:
January 7
Time:
8:00 am - 5:00 pm